return, refund and cancellation policies
At Alldoer we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be instances where you may need to return a product or cancel an order. Please review our policies below:
Returns:
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Eligibility:
- Products eligible for return must be in their original condition, unopened, and unused.
- Returns must be initiated within 2-3 days of the purchase date.
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Process:
- To initiate a return, please contact our customer service team with your order details and reason for return.
- Once your return request is approved, you will be provided with a return authorization number and instructions on how to proceed.
- Please ensure that the product is securely packaged to prevent damage during transit.
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Refunds:
- Upon receipt and inspection of the returned product, we will issue a refund to your original method of payment within 5-7 business days.
- Shipping costs are non-refundable unless the return is due to a mistake on our part.
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Exceptions:
- We do not accept returns on opened or used products unless they are defective or damaged upon arrival.
- Returns of products purchased through third-party retailers must be handled according to their respective return policies.
Refunds:
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Cancellation:
- Orders can be canceled within 1 hours of purchase, provided they have not been shipped.
- To cancel an order, please contact our customer service team with your order details as soon as possible.
- Once an order has been shipped, it cannot be canceled, but it may be eligible for return as per our return policy.
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Refunds:
- If your order is canceled within the eligible timeframe, a full refund will be issued to your original method of payment within 5-7 business days.
- If an order cannot be canceled and is returned according to our return policy, a refund will be issued upon receipt and inspection of the returned product.
Contact Us: If you have any questions or concerns regarding our return, refund, or cancellation policies, please don't hesitate to contact our customer service team at email: info@alldoer.com
Whatsapp Contact : +91 7880122102
Please note that Alldoer For Curls reserves the right to update or modify these policies at any time without prior notice.